I design the systems that let businesses and their users trust each other.
Senior product designer with 10+ years of experience, focused on trust, identity and onboarding for B2B and regulated products. At Wayfair, I cut supplier onboarding from 60+ days to 15. At T-Mobile, I closed fraud pathways in sign-in and gave customers and support agents one shared view of every case.
UX Research Champion · T-Mobile 2025Best Innovation Award · Wayfair 2022
- 2025T-MobileSenior Product Designer (via Blink UX)
- 2020WayfairSenior Product Designer, Supplier Experience
- 2018IntuitVisual Product Designer, TurboTax
- 2016IngageJunior Product Designer
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Two months of onboarding, cut to fifteen days
Wayfair · Supplier onboarding · Shipped75% faster · +20% conversion
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Stopping fraud at the front door
Wayfair · KYB / KYC · Shipped−20% illegitimate apps in 90 days
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50–85%sign-in completion across three platforms
Sign-in that keeps fraud out and customers in
T-Mobile · Authentication · 202550–85% sign-in completion
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1 viewfor customers and support agents
One shared view of every support case
T-Mobile · Case Details · 2025–26One view for customers + support
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Help that’s there when filers need it
Intuit · TurboTax · ShippedOne help pattern, two products