I design the systems that let businesses and their users trust each other.
Senior product designer with 10+ years of experience, focused on trust, identity and onboarding for B2B and regulated products. At Wayfair, I cut supplier onboarding from 60+ days to 15. At T-Mobile, I designed network authentication for linking phone numbers, so only higher-risk customers have to switch to their phone.
UX Research Champion · T-Mobile 2025Best Innovation Award · Wayfair 2022
- 2025T-MobileSenior Product Designer (via Blink UX)
- 2020WayfairSenior Product Designer, Supplier Experience
- 2018IntuitVisual Product Designer, TurboTax
- 2016IngageJunior Product Designer
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Two months of onboarding, cut to fifteen days
Wayfair · Supplier onboarding · Shipped75% faster · +20% conversion
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Stopping fraud at the front door
Wayfair · KYB / KYC · Shipped−20% illegitimate apps in 90 days
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Keeping accounts safe when customers link a phone number
T-Mobile · Account security · 20261 of 4 use cases interrupted
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Help that’s there when filers need it
Intuit · TurboTax · ShippedOne help pattern, two products