12+ years owning ambiguous, high-stakes problems end to end. From before there's a spec through what actually ships. I've designed onboarding, identity verification, compliance, and enterprise tooling at Wayfair, Intuit, and T-Mobile.

The craft is where I started and it still sets my bar. But the work that matters most now happens earlier: defining what the problem actually is, and getting security, legal, and engineering to agree on it before anyone opens Figma.